Voice over IP (VoIP) program which is a protocol mainly optimized for transmission of voice through the internet. Many people also know this through the names like IP Telephony, Broadband telephony, and also Voice Over Broadband. Most of the users of VoIP use headset or microphone. They use the program to talk freely and are quite similar to a telephone conference call. Mostly this program is used in call centres. Not only there, VoIP is also used by multi player computer game players.As I am working in a call center, so I can tell you all the inside story.
Our whole system is computerized and it is attached with main servers where they are used for calling purpose, anywhere. Whole system is online and anyone can colaorate with the entire world anytime and I must say this is really impressive. My call center, for this service is using a web portal which makes work very easy. We are using TeamSpeak 2 Servers which supports virtual sever instancing. Means we are able to run infinite servers in a single process. These are quite easy to use, but still if few of you are not getting this easily then no need to worry at all.
Ventrilo Servers 3.0 Setup Guide will help you understand every thing easily. Once you have gone through this then further options are available to make systems settings run according to you. you can do this with the help of Teamspeak Servers Admin . I am enjoying its crisp service in our call centers and I know what will happen if these are not present in any of the call centers!!!